Shipping policy
SHIPPING UK
Estimates are given for shipping delivery times. We aim to make all deliveries within these times, however each frame is custom made after orders have been processed. Due to this process, sometimes there may be delays out with our control. When shipping a framed piece, glass is substituted for premium grade perspex. It looks the same but is lighter and much less likely to break in transit. To date we've had no perspex breakages.
Our UK shipping, packaging and insurance charges are included in your purchase. You pay nothing extra.
Customers in Scotland may choose to collect their framed work from our framing partner in Edinburgh. Glasgow pick up can also be arranged.
SHIPPING INTERNATIONAL
Prices for international shipping and delivery times are calculated at checkout. We aim to make all deliveries within these times, however each frame is made after orders have been processed. We will only charge the hard cost for shipping and packaging and guarantee the best possible price.
INSURANCE
Insurance is included in the P&P price. All prints and paintings are insured for their full value.
CUSTOMS & IMPORT CHARGES
In most cases, any local taxes are charged once your purchased art reaches its destination country. The exception to this is for parcels being sent to Brazil or India on our Standard Delivery service.
Bob Harper Art has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.